FAQ

How long does it take to deliver my goods?

We aim to deliver within 3-5 business days after payment has been confirmed. We do not ship on Saturday, Sunday and public holidays.

Who is your logistics partner?
Our logistics partner is GDEX.

How to track my order?
You can check your shipment status on GDEX's e-tracking page: http://1.9.8.166/official/etracking.php

Do you ship internationally?
We currently ship to East & West Malaysia only. 

How do I pay?
Currently we accept internet banking (e-banking) only. We do have plans to accept credit card payment in the near future. Our payment gateway is iPay88, developed by Mobile88.com Sdn Bhd. 

It is the same Online Payment Gateway System currently provided by many licensed financial institutions. For that reason, customers can be certain of iPay88's security. iPay88 also complies with PCI Data Security Standard and Malaysia Payment System Act. Read more about iPay88.

IPay88 - Affiliate Banks Include:

Having problems making payment?
Please note that currently the site only supports Google Chrome and Internet Explorer browsers. Kindly switch to these browsers to make payment.

If you are still having problem after switching browser, you can still make manual payment via online, cash deposit machine or ATM to our bank account per below:

Bank: Maybank
Account Name: All Access Distribution Sdn. Bhd.
Account No.: 5142 7160 6049

Please fill in your shipping details at the Checkout page and complete your transaction. Once you are at the bank page (mobile88.com), kindly note down the Reference No/Payment ID.

 

E-mail your bank in slip and Reference No/Payment ID as above to orders(at)macbeth.com.my.

We will process your order(s) once we received the info above. We apologise for any inconvenience caused.